Delivery Policy

At Regal Mane, we are committed to delivering your order safely and securely.

Processing & Delivery Times

  • All orders are processed after payment confirmation.

  • Estimated delivery time is 7–14 business days from the date of dispatch.

  • During peak periods, promotions, or high-demand seasons, delivery may take slightly longer.

  • Delivery timelines are estimates and may be affected by factors outside of our control, such as courier delays or customs processing.

Shipping Fees

  • Free insured delivery on all orders over R2000.

  • Orders under R2000 will incur a shipping fee, which will be calculated at checkout.

Insured Shipping

  • All orders shipped by Regal Mane are insured for your peace of mind.

  • In the rare event that a parcel is lost or damaged in transit, please contact our customer support team so we can assist you promptly.

Delivery Address Responsibility

  • Please ensure that your delivery address and contact details are entered correctly at checkout.

  • Regal Mane cannot be held responsible for delays or losses caused by incorrect or incomplete address information.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking notification where available.

  • Tracking updates may take up to 48 hours to reflect after dispatch.

Questions or Support

If you have any questions regarding your delivery, please contact our support team and we’ll be happy to assist.